Hello, my name is John and I work for Wilcom. We are a company that sells variety of electronic accessories such as USB Keyboards, Mice and Keyboards which you can get through our website at www.wilcom-store.com/Product/USB-Keyboard-WL543B/. I am here to provide an overview on how you can buy products from us online and we will also assist you with any technical issues that may arise while using the product or after purchasing it. 1) The first thing I would like you to do is visit our website: www.wilcom-store.com/Product/USB-Keyboard-WL543B/. You can locate the specific product you want by using the search bar or you could browse through the different categories to find what you want. Once you find the item that fits your needs, simply add it into your shopping cart. 2) You can then proceed to checkout by clicking on “checkout” located at the top of any web page. Our website uses a secure connection when processing payment information and we only use PayPal as our third party payment processor. 3) If you have an existing PayPal account, choose to pay with PayPal and enter your login information. If you don’t have a PayPal account, simply enter your credit card information and we will be able to process it the same day. 4) Once you have paid for your purchase and received an order confirmation email, we can accept your delivery address. You can also request a change in shipping address once you have provided us with your correct address details. 5) Finally, we will ship the item out to you by courier (USPS mail). It normally takes about 3-10 business days for delivery to most of the countries in the world. Thank you for your interest in our products and we hope to be of assistance for any technical issues that may arise while using the product or after purchasing it. We have a technical support team, ready to assist you. You can contact them through email or if it is an emergency situation, you could reach us at 1-888-946-3388. If you have any other questions about our company or product line that I did not cover here, feel free to ask me at [email protected]. I am available to assist you with your Wilcom related inquiries. For more information, visit the product page on Wilcom-store.
Questions Answers by John on Nov 15, 2013 10:19 AM Does it have built in Trackball? And if yes, is the USB connector required for connecting to ur PC? Or there are some other ways to connect it? Yes, this model has trackball. And the USB is not required for connecting it to PC or laptop. You can directly connect it to your laptop or PC without using any USB cable.
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